Overview
Choosing a partner for organic growth is a high‑leverage decision. The right criteria make it clear fast. A good SEO company is a transparent, strategy‑led partner that ties SEO to business goals, builds on strong technical foundations, earns links safely, and reports outcomes you can verify.
The practical takeaway: judge vendors by their planning, proof, and ownership posture before you sign.
This guide is for marketing leaders and owners who are shortlisting vendors, preparing RFPs, and comparing proposals. Use it to align on non‑negotiables, spot red flags, understand 2025 pricing and contract terms, and grade finalists with a scorecard you can defend internally. With a structured process, you can choose confidently and set your engagement up to win.
What makes a good SEO company: the non-negotiables
You’ll recognize a good SEO company by how it plans, executes, measures, and communicates—before you even sign. These traits correlate most with predictable, compounding results and help you separate signal from noise quickly.
- Strategy tied to commercial goals and a prioritized roadmap
- Technical SEO competence across crawlability, indexation, and performance
- People‑first content and ethical digital PR that build E‑E‑A‑T
- Direct access and ownership of GA4, Search Console, and core accounts
- Transparent reporting focused on revenue, leads, and qualified traffic
- Clear ethics: no ranking guarantees; safe, policy‑compliant link acquisition
- Responsible AI use that improves quality and speed without cutting corners
If a vendor can’t demonstrate these up front with examples and references, keep looking. The best agencies show their work, align incentives, and make it easy to evaluate them.
Strategy and goal alignment
Great agencies start with your business model, ICP, and revenue targets. They translate those into SEO KPIs and a staged plan. You should see a one‑page strategy that connects opportunities with quarterly milestones and resources, with impact ranges tied to effort.
They’ll also clarify assumptions and how success is measured so trade‑offs are explicit.
For example, a B2B SaaS might prioritize Bottom‑of‑Funnel pages and product‑led SEO in Q1. They can expand into entity‑building content in Q2. The proposal should show assumptions, risks, and alternates if constraints emerge.
Expect a plan that anchors every activity to impact. It should give you options if priorities shift.
Technical SEO competence
Technical SEO is the reliability layer—if it fails, nothing else scales. A good SEO company diagnoses crawlability, indexation, performance, structured data, and internal linking. They fix issues with developers through clear tickets and acceptance criteria.
They translate findings into prioritized work that ships, not just long audits.
On a growing eCommerce site, that may mean noindexing thin facet pages and consolidating duplicates with canonicals. It often includes Core Web Vitals improvements to cut crawl waste and improve conversion. Ask for sample audits and Jira/Asana ticket examples that show depth and dev‑friendly communication.
Solid technical work is measurable, leaves a paper trail, and reduces future maintenance.
Content, E-E-A-T, and digital PR
People‑first content earns attention and rankings; shortcut content does neither. Good partners follow Google’s guidance on creating helpful, reliable content and demonstrate editorial standards, expert input, and sourcing throughout (see Google’s official guidance on helpful content: https://developers.google.com/search/docs/fundamentals/creating-helpful-content). They build topic architecture intentionally and write to match the intent and SERP features you’re targeting.
You should see topic architecture, entity coverage, and page intents mapped to SERP features. For authority, they earn links via digital PR and relationships—not link farms or paid guest posts.
Review writing samples, briefs, and outreach examples to confirm quality and ethics. Quality here compounds. Better content and PR power every channel.
Measurement, GA4/Search Console access, and reporting cadence
If you can’t see data, you can’t manage the work. A good SEO company sets up (or audits) GA4 and Search Console, maintains shared dashboards, and gives you admin ownership of all assets. You should control access from day one to prevent lock‑in and maintain continuity.
Expect monthly reviews with leading and lagging KPIs. Examples include indexed pages, impressions, qualified traffic, and assisted or last‑click conversions. Plan for quarterly strategy re‑alignments.
Measurement should explain the “why,” not just the “what.” Look for annotations for releases and SERP shifts. You should never lose access to your data, and reporting should make decisions easier every month.
Ethics: no guarantees and safe link acquisition
Google explicitly states no one can guarantee a #1 ranking in Google Search, so any promise like that is a red flag (Google’s statement: https://support.google.com/webmasters/answer/35291?hl=en). Reputable agencies set expectations about timelines and uncertainty. They focus on controllables, not magic bullets.
For links, they avoid link schemes and comply with Google’s link spam policies (policy overview: https://developers.google.com/search/docs/essentials/spam-policies/link-spam). They favor earned coverage, unlinked mention reclamation, and partnerships.
Ask for their link‑building policy, outreach templates, and example placements to confirm safety. Ethical practices protect your domain for the long term.
Transparent SEO pricing and contract models in 2025
Budget clarity prevents mismatches later. Most SEO engagements fall into monthly retainers, fixed‑scope projects, or performance‑linked hybrids.
Industry studies suggest many monthly retainers cluster from roughly $500 to $5,000+ depending on scope, market, and expertise level (see Ahrefs’ pricing research: https://ahrefs.com/blog/seo-pricing/). Expect higher budgets when technical complexity, content volume, or digital PR are in scope.
- Retainers: Ongoing strategy, content, technical work, and reporting for a set monthly fee.
- Project‑based: Fixed deliverables (e.g., migration, audit, content sprint) with clear timelines.
- Performance‑linked: Limited variable pay tied to qualified leads, revenue, or milestones—rarely pure pay‑for‑rank (avoid) and usually blended with a base for quality control.
Choose a model that matches your cadence and risk tolerance. The contract should define scope, SOW, acceptance criteria, and change‑order paths. Pricing should stay predictable even as priorities shift.
What’s included vs add-ons
A standard SOW should cover discovery, strategy, technical remediation, content planning and production, digital PR/outreach, analytics setup, and reporting. Exclusions commonly include development time beyond SEO fixes, paid placements, design, and large content volume surges unless specified.
When unclear, ask for examples of typical inclusions and what triggers a change order.
To prevent scope creep, insist on line‑item deliverables (e.g., “4 content briefs + 3 published articles/month,” “technical tickets with QA,” “X outreach pitches/month”). Require a documented change‑order process. This keeps teams aligned when new opportunities or blockers appear mid‑quarter.
It also helps finance and stakeholders understand where time goes.
Ownership, access, and SLAs
You should own GA4, Search Console, CMS credentials, content files, dashboards, and outreach lists from day one. Require admin access and backup owners on your side to avoid lockouts at termination. Document where each asset lives.
Service levels should spell out response times for critical issues, meeting cadence, and reporting windows. Include termination and portability terms: 30‑day out, final deliverable transfer, and a handover of all credentials and work‑in‑progress.
Clear ownership and SLAs de‑risk the engagement and reduce switching costs if needed.
Red flags that signal a bad SEO provider
Even great pitches can hide risky tactics. Watch for these warning signs and test them before signing to avoid penalties and sunk cost.
- Guarantees of #1 rankings or secret “special relationships”: Risk of deception; test by asking for Google’s statement that no one can guarantee rankings and watch the response.
- Rented or paid link networks and bulk guest posts: Risk of penalties; test by requesting their link policy and 5 live placement examples with outreach context.
- Vanity metrics without business KPIs: Risk of activity over impact; test by asking how they track qualified leads/revenue and attribution in GA4.
- No access to GA4/Search Console or “we’ll own the accounts”: Risk of lock‑in; test by requiring admin access in the proposal.
- Opaque reporting and no annotations: Risk of misattribution; test by requesting a sample report with narrative insights and change logs.
- One‑size‑fits‑all deliverables: Risk of poor fit; test by asking how the plan changes for your model (local, eCom, SaaS, enterprise).
If multiple red flags appear, walk away. Safer vendors will welcome these tests and show receipts.
Essential questions to ask before you sign
Strong questions surface fit, quality, and risk quickly. Use this checklist to drive apples‑to‑apples comparisons and get beyond surface‑level answers.
- Strategy and fit: How will you translate our revenue goals into SEO KPIs and a 90‑day roadmap? What trade‑offs are you making and why?
- Technical depth: Can we see a sample technical audit, ticket examples, and how you partner with developers to ship fixes?
- Content and links: Who creates content, what’s your editorial process, and how do you earn links without violating link spam policies?
- Measurement and access: Who owns GA4/Search Console, what dashboards will we have, and which KPIs indicate real business impact?
- SOW and scope: What’s included monthly, what’s excluded, and how do change orders and capacity limits work?
- Terms and safety: What are termination terms, SLAs, and your policy on guarantees and link schemes (please send it in writing)?
- Proof and references: Please share 2–3 relevant case studies with analytics evidence and 2 reference contacts we can call.
Ask each vendor the same questions and evaluate how clearly and confidently they answer. Clarity now prevents surprises later and makes internal approvals smoother.
A practical scorecard to compare proposals
When proposals differ in scope and price, a weighted rubric brings objectivity. Score each finalist 1–5 across the criteria below, multiply by weight, and total the scores to see trade‑offs clearly.
- Strategy/fit (40%): Depth of market understanding, prioritization, and a testable 90‑day plan
- Execution quality (30%): Technical chops, content standards, link acquisition safety, and team seniority
- Measurement/reporting (20%): KPI alignment, dashboards, attribution clarity, and access
- Terms/ownership (10%): Data/content ownership, SLAs, flexibility, and cancellation fairness
Invite your sales/dev stakeholders to score jointly so cross‑functional realities are considered. If a low‑cost bid scores poorly on execution or terms, it’s rarely cheaper long term. The scorecard helps you explain why.
How to weight criteria for different business models
Adjust weights to reflect where risk and leverage sit in your business. Local brands may push execution weight toward local signals and reviews. eCommerce teams often emphasize technical scalability and PDP content quality.
SaaS/B2B should elevate strategy/fit and Bottom‑of‑Funnel content. Enterprises need heavier weighting on governance, change management, and multi‑stakeholder coordination.
For example, a franchise might set 35% execution with emphasis on GBP, citations, and store‑level content. A global enterprise might allocate 25% to terms/governance and 35% to execution across markets.
Make weights explicit before you review proposals, and stick to them during debates.
What your first 90 days should look like
A credible plan balances quick wins with foundations. Expect a clear onboarding checklist, defined deliverables, and milestone‑based reporting you can hold the team to from week one.
- Weeks 1–2: Discovery, analytics/measurement setup, technical and content audits, and competitor/keyword gap analysis
- Weeks 3–4: Technical tickets filed and prioritized, quick‑win fixes shipped, initial content briefs approved
- Weeks 5–8: First content pieces published, internal linking improvements, digital PR outreach begins, dashboard live
- Weeks 9–12: Priority technical remediations closed, 4–8 content assets live (model‑dependent), first links landed, QBR with next‑quarter plan
Ask vendors to map resources and owners to each milestone. The plan should show dependencies and contingency paths if blockers arise, so momentum doesn’t stall.
Discovery and audit outputs
By week two, you should have a technical audit with severity‑ranked issues and tickets. You should also have a keyword and content gap analysis aligned to funnel stages. Validate an analytics baseline with conversion tracking.
Expect a one‑page strategy that synthesizes these inputs into priorities you can approve quickly.
Artifacts should be shared in your systems (e.g., GA4, Search Console, project management) with clear acceptance criteria. These outputs set the quality bar for everything that follows and create alignment across teams.
Execution milestones and accountability
Milestones must tie to deliverables you can verify. Examples include published pages, resolved tickets, earned placements, and validated tracking. Each task should have an owner, due date, and definition of done.
Insist on biweekly status updates, monthly performance reviews, and a QBR that revisits assumptions. This cadence keeps focus on outcomes, not activity, and provides a natural forum to re‑prioritize.
Choosing by your business model: local, eCommerce, SaaS, enterprise
Different models succeed with different playbooks. Make sure the vendor’s strengths match your realities, then validate with examples to de‑risk execution.
- Local/multi‑location: Google Business Profile, NAP consistency, reviews, and location pages at scale
- eCommerce: Faceted navigation control, PDP template excellence, internal linking, and index management
- SaaS/B2B: Product‑led SEO, Bottom‑of‑Funnel content, and lead quality alignment with sales
- Enterprise: Governance, international SEO, cross‑team processes, and change management maturity
Ask for case studies and artifacts in your model. Confirm they’ve solved problems like yours before. Specialization reduces ramp time and risk.
Local and multi-location
For local, basics drive most outcomes: complete Google Business Profiles, consistent NAP citations, review generation, and unique, helpful location pages. Tie store‑level content to local intent and track calls, direction requests, and bookings per location to show ROI.
Ensure the agency manages GBP updates and knows the policies and features cold (Google Business Profile help: https://support.google.com/business/answer/7091?hl=en). Demand store‑level reporting so you can see which locations need attention and how work maps to foot traffic and calls.
eCommerce
Catalogs live or die on index control and template quality. A good SEO company will tame faceted navigation and use canonicals wisely. They will optimize PDP metadata and on‑page content for variants and build robust internal linking that scales.
Expect structured data coverage and Core Web Vitals improvements. You should see rules for when to index, noindex, or consolidate thin pages. Ask for proven approaches to scale content and links without duplicating or cannibalizing.
Request examples of category and PDP upgrades.
SaaS and B2B
SaaS gains compound when product and content work together. Look for product‑led SEO such as docs, templates, calculators, and integrations. You also need authoritative Bottom‑of‑Funnel pages and an editorial program that earns links while serving evaluators close to buying.
Measurement should spotlight pipeline, SQLs, and sales cycle impact—not just traffic. Confirm alignment on gating strategy, demo vs trial flows, and how SEO will enable sales with nurture content and qualifying paths.
Enterprise
Enterprises need a partner fluent in governance and change management. The agency should run multi‑country rollouts and handle hreflang and internationalization. They must coordinate with legal, brand, and IT and provide migration playbooks that protect revenue.
Insist on program management rigor: RACI charts, shared roadmaps, and stakeholder updates. Enterprise wins are operational as much as tactical, and your vendor should prove they can navigate both.
In-house vs consultant vs agency: which is right for you?
The best delivery model depends on goals, speed, budget, and internal bandwidth. Be honest about constraints and pick the mix that removes them without slowing execution.
- In‑house: Highest control and embedded knowledge; slower to assemble; best for ongoing content ops at scale
- Consultant: Senior guidance and audits; lean execution; best for strategy resets, migrations, or leveling up a team
- Agency: Cross‑functional team at speed; variable cost; best for end‑to‑end delivery when you need momentum now
If your dev and content teams are strong but you lack direction, a consultant can unlock big gains quickly. If you need full‑stack execution and speed, an agency retainer is usually more cost‑effective than piecemeal staffing.
How to verify case studies, results, and references
Trust is earned with evidence you can check. Don’t accept screenshots alone—ask for verifiable proof and context that connects actions to outcomes.
- Request anonymized GA4 and Search Console views that show baseline vs post‑engagement and explain causality.
- Validate traffic quality by segment (non‑brand, landing pages) and conversions tied to business goals.
- Ask for 2–3 references and speak with them about communication, delivery, and how the agency handled setbacks.
- Confirm placements: click through 3–5 cited links and ask how they were earned.
- Ensure testimonials comply with FTC endorsement rules: truthful, typical results disclosed, and no hidden incentives (FTC guidance: https://www.ftc.gov/business-guidance/advertising-and-marketing/endorsements).
Document findings in your scorecard. Ethical vendors welcome scrutiny and provide context, not just highlights.
SEO in 2025: AI Overviews, GEO, and how good agencies adapt
AI Overviews (GEO/SGE) change result layouts and push more synthesis to the SERP. That raises the bar for authority and clarity. Good agencies respond by tightening technical foundations and structuring content for entities and relationships.
They target intents less likely to be fully answered in the overview (Google’s AI Overviews announcement: https://blog.google/products/search/ai-overviews/). Expect them to improve schema coverage, author profiles, and source citations. They build content that is citable, not just rankable.
They’ll also diversify traffic with video, communities, and email to hedge SERP volatility. Track their thinking against Google’s updates so you’re not playing yesterday’s game.
FAQs about hiring a good SEO company
How do I know if an SEO company is good? Look for strategy tied to revenue, transparent reporting in your GA4, safe link practices, and a credible 90‑day plan with owners and milestones. Ask for proof you can verify and references you can call.
Can an SEO agency guarantee results? No. Google warns that no one can guarantee a #1 ranking, and any such promise is a red flag (Google’s statement: https://support.google.com/webmasters/answer/35291?hl=en). A good company sets realistic timelines and measures progress across leading and lagging indicators.
How much should SEO cost per month in 2025? Industry research indicates many retainers fall roughly between $500 and $5,000+ depending on scope, competition, and team seniority (Ahrefs’ analysis: https://ahrefs.com/blog/seo-pricing/). Complex sites, content production, and digital PR typically push budgets higher.
What should an SEO contract include? Define scope (SOW), deliverables, KPIs, SLAs, ownership of GA4/Search Console and content, reporting cadence, and termination terms. Clarify exclusions and a change‑order process to manage new requests without conflict.
Which KPIs indicate real business impact vs vanity metrics? Prioritize qualified non‑brand traffic, assisted and direct conversions, revenue, pipeline/SQLs, and retention impacts. Impressions and rankings are useful leading indicators but must connect to converting pages and commercial outcomes.
What does a good first 90 days with an SEO company look like? You should see validated tracking, audited priorities, tickets shipped, first content live, initial outreach, and a transparent dashboard. By the QBR, major technical risks are addressed and the next quarter’s plan is locked.
How do I choose a local SEO company? Confirm deep experience with Google Business Profile, NAP/citations, reviews, and location page creation at scale (GBP help center: https://support.google.com/business/answer/7091?hl=en). Ask for store‑level reporting examples and reference calls with other local clients.
How do I verify link‑building is safe? Request their written link policy, outreach templates, and 3–5 live placements. Cross‑check against Google’s link spam policies and avoid anyone selling placements or “networks” (policy overview: https://developers.google.com/search/docs/essentials/spam-policies/link-spam).
When does in‑house or a consultant make more sense than an agency? If you have steady, predictable production needs and time to hire, in‑house wins. If you need senior diagnosis and a roadmap to empower your existing team, hire a consultant. If you need end‑to‑end execution and speed, an agency is typically the best value.
What contract clauses protect me? Include data and account ownership, SLAs, a 30‑day termination clause, acceptance criteria for deliverables, and a prohibition on link schemes or ranking guarantees. These terms align incentives and reduce risk.
A good SEO company makes every one of these answers tangible in their proposal and day‑to‑day work. Use the checklists and scorecard above to choose confidently—and set your engagement up to win.